About Us
Welcome to TVA Technology LTD t/a TVA Tech
The online Electrical Superstore where you can buy the latest top brand electrical appliances at the best possible prices.
By buying from tvatech.co.uk, you can save up to 30% off typical High Street Prices and have the goods delivered free and direct to your doorstep anywhere within the UK mainland. The company prides itself on the consistency and quality of its product range, its ability to react quickly, and the quality of service it delivers to its customers. So whether you’re looking for the very latest high-definition television or a new washing machine or cooker, we are the place to shop!
Our Origins
Tvatech.co.uk has been supplying top brand name consumer electrical goods since 2001. It was acquired by TVA Technology Ltd. on 4th August 2015. The new owners have over 35 years of experience in the consumer electronics industry. Together with competitive deals and free deliveries direct to your home… you need choose no other online business to supply your domestic electrical products!! Furthermore, when you purchase from tvatech.co.uk, you can take comfort from the fact that we have many years of experience in the supply and service of top brand name electrical goods throughout the UK.
Our Credential
We are members of:
- RETRA (Radio, Electrical & Television Retailers' Association) - the UK's largest trade association and regulatory body for electrical retailers.
- CIH: As members of Europe's largest electrical buying group, CIH Ltd, we have a collective buying power in excess of £500m. As such, we can often source fast-moving, high-demand lines at competitive buying-in prices, and ultimately pass on those savings to our customers.
- Euronics: As a member of Euronics, we are part of a network of 'Euronics Agents' who are all independent electrical specialists. Similar to a co-operative, as an agent of this prestigious organization, providing our customers with the highest service levels is at the heart of everything that we do, whether in-store, over the telephone, or through the internet.
Our Mission
It is our mission to:
- Offer a comprehensive range of high-quality consumer electrical goods online.
- Offer customers savings of up to 30% off typical high street prices.
- Offer customers quality, value, and reliability from an online electrical retailer.
- Offer a fair and responsive online customer service which is unrivaled within the UK on the www.
- Establish tvatech.co.uk as the most trusted name in online electrical retailing.
Free Nationwide Delivery
We know that you expect your goods to be delivered promptly and efficiently. That’s why we have made it a priority at tvatech.co.uk to deliver your goods as quickly as possible using our fast, efficient delivery service which comes direct to your home and is FREE for most items!
Our bulk stocks mean that many orders are processed and delivered from stock, normally within 7-10 working days from payment anywhere within the UK mainland. Deliveries direct from manufacturers or suppliers can take a little longer but we will keep you informed and updated.
We deliver seven days a week. Smaller items are dispatched via specialist carriers and are normally delivered within 2 - 5 days. Larger Items are dispatched using our team of specialist nationwide carriers. Delivery can vary depending on where the stock is being dispatched from. However, you will receive a phone call within 48 hours verifying your order and an estimated delivery date.
Free Expert Advice
Our national call centre is manned by friendly, trained people who will be able to answer your queries and provide you with up-to-date product, pricing, and availability information. Please note that:
- All tvatech.co.uk staff are both audio/visual and household appliance trained and have received comprehensive training direct from manufacturers.
- Our staff are trained to provide accurate and impartial advice at all times to assist you with your purchase.
- The national call centre is open Monday - Saturday 9.00 am - 6.00 pm.
Customer Services
Our customer services department has friendly and fully trained staff who will be happy to deal with your call. They are on hand to answer any post-sales inquiries that you may have. The customer service team is available Monday - Saturday 9.00 am - 6.00 pm and Sunday 10.00 am - 4.00 pm via email.
Secure Online Shopping
Our aim is to provide peace of mind and confidence when shopping online with tvatech.co.uk. We utilize the industry-standard secure socket layer technology (SSL) with Extended Validation to encrypt your payment and address information when shopping on our website.
Nationwide Service
All products are supplied with a Manufacturer's warranty. This is usually for 12 months but some manufacturers give a 24-month product cover as standard. Documents contained within the product carton normally give details of all warranty issues.
